Soulmates Together Support

For pairing, permissions, purchases, deletion, or privacy help, email mmrhymaun@icloud.com.

Connect while apart

Update both phones to Soulmates 2.5 and make sure each has an available iCloud account and internet connection.
Open When apart on Home to create a private iCloud invitation, and send it to your person. They open that invitation on their own iPhone. Nearby pairing first is not required.
Choose the relationship categories you want to share. Plans, Nest check-ins, love notes, and Our Story can then update through the private shared space.
For wellness summaries while apart, separately enable the encrypted wellness relay and choose each metric. Apple Health permission alone does not give your partner access. Sensitive categories need another confirmation.

If updates are delayed

Open Soulmates on both phones, check internet and iCloud availability, and inspect When apart for pending sync or retry status. Check notification permission and Focus settings for alerts. iOS can delay or combine background updates; the app is not an always-on emergency monitor. Nearby pairing remains available, and you can explicitly send a message for something time-sensitive.

Change your mind

Turn off a category to stop sharing it. Turning off remote wellness sharing requests removal of your encrypted snapshot; confirm the removal status and retry when online if needed. Snapshots otherwise expire within 24 hours. Unlinking stops the pair, removes iCloud sharing access, and revokes the relay room. It cannot recall copies your partner already received. Delete local data in the app or remove the app; unlink first to request remote removal.

Other help

Partner goals stay proposals until the partner accepts them.
Permissions are requested only after you choose the corresponding feature.
Avatar photos are optional and stay local; painted avatars need no photo.
Open Soulmates Plus and choose Restore Purchases to recover eligible purchases. Manage subscriptions in your Apple account settings.

Soulmates is for wellness and relationship support, not diagnosis or medical advice. Privacy Policy · Terms of Use